ticketing

The Crystal Grounds

Lost Lands Tickets

PARKING PASS – $50+FEES

  • All non-car camping vehicles require a separate parking pass.
  • Tent-only campgrounds have adjacent parking lots. You must have the specific parking pass for that lot to be able to park there. Otherwise, you may purchase Overnight Parking in the South Lot.
  • Tent-only campground parking lot passes are sold separately from the camping pass. The only exception is Jurassic Glamping, where parking for one vehicle is included for free with each Glamping package. SEE PARKING PASSES
Lost Lands Tickets

CHARGING LOCKERS

Lock your valuables and charge your devices in your dedicated locker all weekend long! Lockers are available in both GA and VIP areas of the festival grounds, plus the Village Marketplace and Jurassic Glamping areas.

Each locker comes with (1) mobile charging pack with iPhone, Micro USB, and USB-C cables so you can charge any of your devices throughout the duration of your locker rental. When the battery runs out of charge, simply exchange it for a fresh one at the locker reservation table. Refundable deposit of $10 required at pickup table. (Once you return the mobile charging pack then you will receive the full $10 deposit back). You can also rent mobile charging packs separately from any locker location.

After pre-purchasing your locker, you will receive an email 24 hours prior to the event containing your locker location, locker number, and lock combination.

Locker Dimensions: 11” wide, 13 ½” high, and 18” deep.

COMING SOON

TICKETING FAQ • CAMPING PASSES • PAYMENT PLANS

WHAT TYPES OF TICKETS SHOULD I PURCHASE?

WHAT TYPES OF TICKETS SHOULD I PURCHASE?

FESTIVAL ADMISSION: Every attendee must acquire either GA or VIP Admission.

CAMPING PASSES: If you’re camping with a group, only one camping pass per group is necessary, not per individual. Refer to Camping Passes for details.

EARLY ENTRY: To extend your festival experience and partake in the Thursday Pre-Party, secure an Early Entry pass for Thursday, Wednesday, or Tuesday evening. Upon purchase, your festival, camping, and parking passes will automatically extend to your selected day.

PARKING: Separate parking passes are required for all non-car camping vehicles. Ensure to purchase the parking pass corresponding to your designated campground. An exception is made for Jurassic Glamping, where parking for one vehicle is included with each Glamping package. Explore Parking Pass options for more information.

ARE LOYALTY CODES APPLICABLE FOR THE 2024 SALE?

Those who registered their wristbands at The Crystal Ball will receive an email before ticket sales commence, containing a unique one-time $25 discount code. This code can only be used for orders including festival admission and remains valid until Sunday, January 21st at 11:59 pm EST. Further details will be provided in the email.

WRISTBAND REGISTRATION

Upon receiving your wristband, ensure to register it to safeguard your investment and link it to you! Simply input your wristband ID number on the registration form to review, edit, or update any information.

WHAT DIFFERENCE DO TICKET TIERS MAKE? WILL I BE SEPARATED FROM MY FRIENDS IF I BUY TICKETS IN DIFFERENT TIERS?

The sole distinction among ticket “tiers” is the price. Once a tier sells out, the ticket price escalates for the subsequent tier. To secure the best price, it’s advisable to purchase tickets as early as possible, as quantities are limited per tier.

WHAT IS THE AGE REQUIREMENT?

All attendees must be 18 or older by the day of arrival at the festival. Ensure to carry a government-issued photo ID.

All ticket types, including VIP, are open to all attendees.

ARE SINGLE DAY PASSES AVAILABLE?

No, only weekend passes are on offer. Early Entry passes must accompany GA or VIP admission.

CAN I ATTEND ONLY ON TUESDAY, WEDNESDAY, OR THURSDAY?

No. For arrivals before Friday, both a 3-day Festival Admission wristband and an Early Entry pass for the day of arrival are mandatory. Early Entry passes and festival admission tickets are sold separately.

DO GA OR VIP TICKETS INCLUDE CAMPING?

No, camping must be purchased separately. Additionally, a separate Early Entry pass is required for each individual arriving before Friday. Refer below for additional details.

WHEN WILL WRISTBANDS AND CAMPING PASSES BE DISPATCHED?

Wristbands and camping passes will be dispatched in batches starting 4-6 weeks before the event. You’ll receive an email notification upon shipment of your tickets.

If for any reason you fail to receive your wristbands, please contact Front Gate Tickets directly to arrange for reissuance of wristbands via mail (subject to time availability) or will call pick-up.

WHAT IS THE FINAL DATE TO PURCHASE TICKETS FOR SHIPPING?

September 5, 2024.

CAN I UPDATE MY ADDRESS?

All ticketing information, including name, address, and card details, can be amended by accessing your Front Gate account. The deadline for changing your shipping address is August 12, 2024.

THE DELIVERY SERVICE LOST MY ORDER. WHAT ARE MY OPTIONS?

No worries, kindly reach out to Front Gate Tickets directly. They’ll assist in resolving the issue promptly.

WHAT IS YOUR REFUND POLICY?

The Crystal Ball is a rain or shine event, and all sales are deemed final.